Lost about who to pick from a dizzying array of HVAC specialists?  Stop surfing and read this review!  Mike with Alliance HVAC was my choice after a year of research on HVAC and 8 competitive quotes.  I am an IT professional; no details go unnoticed; I am picky and high maintenance!  Not only was he the most inexpensive meeting my budget, but he gave me the most bang for my buck with a consumer grade 3 ton Rheem gas heating and air conditioning solution (pics posted on Yelp — Allied Gardens).  There was no prior AC; the job included removing an old furnace, building the system completely in the attic, and adding two vents on the far side of the house.

I learned about Mike through a friend; his business is a well kept secret (maybe not any more lol).  With Mike you get straightforward honest personal customer service, unlike a mega corporation that is more concerned with funding its advertising campaign, or evading accountability by sending unqualified technicians after you sign the contract.  In fact, out of 30+ contractors I have had renovating my 1968 home, including a $30,000 kitchen renovation I just finished, Mike (and his work partner) were the most thorough perfectionists, accountable, positive, communicative, easy to work with, and most courteous not to cause damage or disruption while doing heavy renovation.

I was at the house supervising during the entire job as I work from home.  I even explored the attic (which was not an easy or comfortable setting) with him to understand the work and decisions involved, which Mike explained and educated clearly. Mike has broad experience including gas, electric, roofing, plumbing, air flow, and structural integrity.  He has been part of a family owned HVAC company since his teenage years.  He can anticipate problems so that the job was done completely and correctly the first time, and when it was clear the best solution was going to take more time, patience, and physically demanding work, Mike of his own volition and without complaining put in the extra hours and effort, and even upgraded certain hardware at no additional cost to me.

As Mike is the owner and the primary technician who will quote and implement your HVAC solution start to finish, you may need to be patient from a scheduling perspective as his priority is for all of his customers (and their emergencies).  That said, he was always on time, or else communicating changes in advance.

You owe it to yourself to call Mike, get a quote, and see for yourself how he has set the bar with customer service and quality project implementation for the HVAC industry!

Update: 12/22. Heat and A/C still working perfectly…It’s a lifesaver!

 
Eric W. | San Francisco, CA